Privacy Policy
This Privacy Policy explains how xkoala.com ("we", "us", "Platform") collects, uses, and protects your information.
Information We Collect
We collect information you provide directly to us:
- Account information (email address, password)
- Payment information (processed securely by third-party providers)
- Content you upload for processing
- Communications you send to us
We automatically collect certain information when you use the Platform:
- Device and browser information
- IP address and approximate location
- Usage data and interaction with features
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide and maintain the Platform
- Process your transactions and manage your account
- Improve and optimize our services
- Detect and prevent fraud or abuse
- Communicate with you about updates and offers
- Comply with legal obligations
Content Processing
Images and content you upload are processed to provide our generation services. We implement measures to protect uploaded content and generated outputs.
We do not use your uploaded content to train our AI models without explicit consent.
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in operating the Platform
- Payment processors for transaction handling
- Analytics providers to understand Platform usage
- Legal authorities when required by law
Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is completely secure.
You are responsible for maintaining the security of your account credentials.
Data Retention
We retain your account information for as long as your account is active. Uploaded content may be deleted after processing is complete.
You may request deletion of your account and associated data at any time.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain processing activities
- Export your data in a portable format
Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and assist in marketing efforts.
You can control cookie preferences through your browser settings.
Third-Party Services
Our Platform may integrate with third-party services that have their own privacy policies:
- Analytics providers
- Payment processors
- Cloud infrastructure providers
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the Platform or via email.
Last updated: January 2026
Contact Us
For questions about this Privacy Policy or to exercise your rights, please use the Feedback link at the bottom of the page.